Work and contract conditions
Working environments and conditions vary depending upon the type of contractor, the sector and specific activities being undertaken.
However, no matter what sector and type of work being done, all necessary legal compliances for the protection of the team members as well as interests of the contractor are upheld within the terms of contracts. These include strict compliance with national regulations and contracted:
- hours of work
- rate of pay
- access to medical & dental assistance
- safety
- work-related training provisions
- basic language training
Concerns & complaints
Team members are encouraged to express any concerns associated with their work. This can be related to their being asked to undertake tasks which they did not expect or even to operate machinery for which they are not adequately trained with implications for their safety as well as performance. TechneQuality managers are required to be attentive and proactive in expressing any such concerns with a view to resolving the issue as speedily as possible. Although this does not involve formalities for the team member all managers are required to record all such concerns whether the issue is resolved or not. These records would be used in raising work relations issues with clients as a basis for identifying ways and means to ensure safety and productivity. |
